FAQ

Frequently asked questions

Didn't find your answer? Send us an email.

How do I access the course after purchase?+

Immediately after checkout you receive an email with your access link and downloadable materials. If it doesn't arrive within a few minutes, check your spam folder or contact us.

Do I need any programming experience?+

No. Every course is written for complete beginners and starts from installation and first steps. If you can use a browser and a text editor, you can follow along.

Is it really a one-time payment?+

Yes. You pay once and get lifetime access to that course, including free updates to its lessons and materials.

What software do I need?+

A modern browser and a free code editor such as VS Code. Courses that use Python or Git include a setup lesson for Windows, macOS and Linux.

Can I request a refund?+

Yes. We offer a 7-day refund window for courses that haven't been substantially accessed. See our Refund Policy for details.

Do you offer certificates?+

We focus on practical skill, not credentials, so we don't currently issue certificates. Your projects are the portfolio.

Can I use these courses for my team?+

Individual purchases are for personal use. For team licences, contact us and we'll quote fair per-seat pricing.

What payment methods are accepted?+

Credit and debit cards, Instant EFT and other major South African payment methods. Checkout is processed by a secure, PCI-compliant payment provider.

Are prices in South African rand?+

Yes, all prices are shown in South African rand (ZAR). Your card issuer may convert the final amount.