Privacy Policy

1. Information we collect

• Order data: name, email, phone number and purchase history.
• Payment data: processed by our payment provider; we do not store full card numbers.
• Usage data: pages visited, device, browser and IP address.
• Support messages: what you send us and our replies.

2. How we use your information

• Give you access to the courses you bought and provide support.
• Process payments and prevent fraud.
• Improve our courses and website.
• Send transactional emails (receipts, access details, updates).
• Comply with legal obligations.

3. Third-party processors

We share limited data with providers for payment processing, email delivery, hosting and privacy-respecting analytics. Each is contractually required to protect your data and use it only for the purposes we specify.

4. Cookies

We use essential cookies for site functionality and, with your consent, optional analytics cookies. You can manage cookies in your browser settings.

5. Data retention

We keep order data while your access is active and for a reasonable period afterwards to meet tax and accounting obligations. Support messages are kept for up to 24 months.

6. Your rights

Depending on where you live, you may access, correct, delete or export your data, or object to certain processing. Email privacy@bluecranecoding.co.za to make a request.

7. Security

We use encryption in transit, access controls and regular reviews. No method of transmission is completely secure, but we work to protect your data.

8. Children

Our Services are not directed at children under 16 and we do not knowingly collect their personal data.

9. Changes

If we update this policy, we will change the effective date above and, for material changes, notify buyers by email.